FAQs
What shipping methods are availbale?
Shipping methods and costs vary based on the destination and package weight. Available shipping methods include:
- DHL Express - Delivery times and costs vary by country. Typical delivery ranges from 3 to 7 days.
- Standard Shipping - Delivery times also vary by destination, generally ranging from 6 to 15 days. For orders above $100 USD or equivalent, standard shipping is free.
- Fast Ordinary (Canada only) - A faster alternative to standard shipping, with delivery in 5-9 days (Free for above $200).
How long will it take to get my package?
How long will it take to receive my package?
While most orders are processed and assembled within 24 hours, some orders may take 1-4 days to be shipped out.
Shipping times vary based on your location:
- United States: 7-15 days
- Canada: 7-11 days
- Europe: 7-11 days
- Australia: 6-11 business days
We also offer 4-7 days express delivery for almost all countries we ship to. Pleas refer to our shipping policy for more info.
Please note that these timeframes are estimates and can be affected by local customs or shipping conditions.
Do you ship internationally?
Yes, international shipping is available to multiple regions, including Canada, European Union, Australia, and UAE. We plan to expand to additional countries in the future, so if a location isn't currently supported, there may be shipping options available later.
What's your return policy?
We offer a 100-day free return policy. You have 100 days from receiving your item to request a return, provided it meets the following conditions:
- The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging.
- You must provide a receipt or proof of purchase.